At Oorja Vaastu & Developers, led by Acharya Chandani Khanna, we deeply respect your privacy. Because our services require you to share highly personal details—such as birth charts and home layouts—we are committed to protecting your sensitive information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

To provide you with accurate consultations and a seamless website experience, we may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and billing/shipping address when you book a session or purchase a product.

• Consultation Data: Highly sensitive data required for our specific services, including birth details (date, time, and place of birth), photographs, and architectural floor plans of your property.

• Usage Data: Information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on the site.

How We Use Your Information

We use the information we collect strictly for the following purposes:

• To Provide Services: To calculate astrological charts, analyze floor plans for Vastu compliance, and create personalized remedy reports.

• To Process Transactions: To manage bookings, process payments, and ship physical products (such as books) to your address.

• To Communicate With You: To send appointment confirmations, respond to inquiries, and (if you opted in) send newsletters containing Vastu tips or event updates.

• To Improve Our Website: To analyze site traffic and enhance the user experience of our platform.

Confidentiality and Data Sharing

We understand that Astrological and Vastu data is highly personal. We do not sell, rent, or trade your personal information to third parties. We only share your information in the following limited circumstances:

• Service Providers: We may share necessary data with trusted third-party platforms that help us operate our business (e.g., payment gateways like Razorpay/Stripe, booking software, or shipping partners). These providers are legally obligated to keep your data secure.

• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We implement industry-standard security measures to protect your personal and consultation data from unauthorized access, alteration, or disclosure. However, please understand that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help our website remember your preferences and understand how you interact with our pages. You can choose to disable cookies through your browser settings, though doing so may limit your ability to use certain features of our website.

Your Rights and Choices

Depending on your location, you have the right to:

• Access and Update: Request access to the personal data we hold about you and correct any inaccuracies.

• Opt-Out: Unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails.

• Data Deletion: Request the deletion of your personal data from our active systems, subject to certain legal or operational exceptions (e.g., retaining payment records for tax purposes).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

• Email: [Insert Email Address]

• Phone: 9554 194449

• Business Address: [Insert Office Address, if applicable]